Sinosteel Strengthens Business Management free essay sample

Thus, some subsidiaries can be wary of adopting a policy of transparency by sharing all their data 6) How did this investment in ERP system help Sinosteel achieve operational excellence? What do you think were the benefits of installing this system given the substantial costs involved? Operational excellence is achieved by focusing on the needs of customers, empowering employees and optimizing current activities. The Customer Relationship Management (CRM) improved the customer relationship efficiency. In the past, customer information was decentralized and not shared among all the subsidiaries. This could lead to mistakes in sending invoice to the right customer. Today, this kind of risk is avoided, because all platforms share the whole customers’ information. The Supply Chain Management (SCM) was also necessary to optimize resources management. It enables the company to know exactly what its stocks are, and to manage stocks, production and deliveries in a precise way. Optimizing resources leads to costs reduction. We will write a custom essay sample on Sinosteel Strengthens Business Management or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page The company also saw an improvement in human resources. Thanks to the use of global HR standards, employees, personal and financial information are connected efficiently, and this led to positive results. All core functions now share the necessary information. The general benefits of the ERP system implementation are the centralization and unification of the platforms, as well as the consolidation of the intern collaboration (between functions and subsidiaries), and sustainable development. For a worldwide company, the ERP system is a great tool for improving and optimizing management, even if the costs involved in the project are substantial and represent a long-term investment for the company